Privacy Policy

This Privacy and Cookie Notice explains how Ashton Service Centre collects, holds, transfers, processes and discloses your Personal Data. This Privacy Notice also explains your rights under the laws relating to Personal Data.

Introduction

All individuals have rights regarding the way their personal data is handled. Throughout the course of our business, it is necessary for us to collect, process and store personal information about our customers, suppliers and other third parties. We understand that treating this data in a correct and responsible manner will promote confidence in our company and allow us to fulfil our business obligations successfully and with transparency.

This privacy policy outlines the ways in which we process any of your personal information. Please read the following document carefully so you can have a comprehensive understanding of our practises and working methods regarding your personal data, and how we will use it.

Personal Data Collected & Held

Information about the services that you use and how you use them is collected. Categories of Personal Data that are collected include:

  • Personal details – e.g. name, address, email, telephone number;
  • Financial details, where applicable;
  • Goods and services;
  • Enquiries, compliments and complaints.

Your web browser may provide the Company with information about the device you are using such as an IP address and details about the browser you use.

An “IP Address” may be identified and logged automatically in the Company’s server log files whenever you access the services, along with the time of the visit and the page(s) that were visited.

Data Protection

When we process your information, there are six enforceable principles of good practice by which we abide. These ensure that your personal information must be:

  • processed fairly, lawfully and in a transparent manner
  • adequate, relevant and limited to what is necessary
  • processed in a manner that ensures appropriate security
  • processed for specified, explicit and legitimate purposes
  • accurate and kept up-to-date
  • kept for no longer than is necessary

How we use your information

When you obtain a quote from us, you provide your name, postcode & contact details

To carry out the service and/or MOT of your vehicle

Post-Sale contact where issues have been identified in accordance with our contract

To provide you with significant updates or special offers concerning your vehicle

Your personal data will only be used by us for the purpose(s) for which we collected it, unless we consider that it is necessary to use it for another reason directly compatible with the original purpose.